Returns & Exchanges
At CAHIBOY, we are committed to your performance and satisfaction, offering a 30-day window to return or exchange any gear that doesn't meet your athletic standards. All returned items must be in their original, unworn condition with tags attached to qualify for a full refund.
Initiate Your Request
Log into your CAHIBOY account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Your Gear
Securely place the items in their original packaging, ensuring all labels and protective inserts are included to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse team verifies the condition of your sports gear, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing